Can I cancel my order / get a refund?
Pre-Production: Orders can be cancelled for a refund at any time before printing begins. Please note: If you have paid for our design service, this fee is non-refundable once the artwork has been created, as the design time has already been spent.
Post-Production: While we cannot offer full refunds on custom work already in production, we are flexible and helpful. If you spot an error in your file or need to cancel, please contact us immediately. We will honestly assess how far along the job is and work with you to find the most cost-effective solution (e.g. stopping before binding or re-printing only the affected pages).